Trust methodology
Clear rules before claims.
What Small Infinity does
Groups buyer demand, checks participation, asks eligible sellers to quote and publishes the deal record.
What Small Infinity does not do
It does not inflate buyer counts, hide failed negotiations or ask buyers to pay Small Infinity for joining.
How buyer counts are calculated
Interested, verified and purchase-ready buyers are counted separately.
How sellers are selected
Sellers are assessed for business identity, stock, invoice, warranty and clear terms.
How seller identity is verified
Business identity and commercial details must be traceable before a seller can be shown as verified.
How quotations are verified
Price, condition, stock, invoice and warranty details are checked before publication.
Who receives the buyer payment
The seller receives payment directly if the buyer chooses to purchase.
Who issues invoices
The seller issuing the final offer issues the invoice.
Who provides warranty
Warranty comes from the seller, manufacturer or authorised channel stated in the offer.
How Small Infinity earns money
Any fee or seller-side commercial arrangement must be disclosed when applicable.
How personal information is used
Buyer information is used to verify participation and communicate deal updates.
How to leave a buyer group
A buyer can ask Small Infinity to withdraw their participation.
How to report a seller or problem
Use WhatsApp or the published contact route so the issue can be reviewed.
